Terms & Conditions

These are the legal terms and conditions under which We supply the products (“Products”) listed on our website QuitePeach.com (“our site”) to you. Please read these terms and conditions carefully before ordering any Products from our site.
Using our site indicates that you accept these terms and conditions together with our Privacy Policy and Terms of Use, regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, our Privacy Policy and our Terms of Use, please do not use our site.



QuitePeach.com is an eCommerce Platform operated by a Limited Liability Company legally registered in Belgrade, Republic of Serbia under the tax registration number Our email address for customer service: support@quitepeach.com


You may only purchase Products from us if:
a) you are legally capable of entering into a binding contract with us (for example, in Germany and UK you must be at least 18 years old);
b) you are an authorised user of the credit or debit card used to pay for your order; and,
c) you are resident in a country that We deliver to (please see our “Shipping Information” page for further information).



Once you have placed your order, you should receive an e-mail from us acknowledging that We have received your order (but please contact us if you do not receive this e-mail). Please note this does not mean that your order has been accepted. All orders are subject to availability and acceptance by us.
After you submit your order, We immediately contact your bank or card issuer for authorisation to take payment from your account. We will not process your order until payment has been received in full. If We accept your order We will confirm this to you by sending you a further e-mail confirming the Product is being processed ready for dispatch at which point the contract between us ("Contract") will be formed.
As soon as you place your order, We start to process your order which means you will not be able to change it before delivery, but you may be able to return your Products under our Return Policy.
From time to time We may make minor changes to a Product to reflect changes in relevant laws and regulatory requirements.
These terms and conditions, and any Contract between us, may be drawn up in several language versions. In case of any dispute, English language version shall prevail. Please note that We may not necessarily keep a copy of your Contract. You should keep a copy of these terms and conditions and your order for future reference.



Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then as soon as reasonably possible (depending on the delivery service you have selected). In any event, delivery will take place no more than 10 days after the day your Contract is entered into.
Please provide a correct and accurate physical address to receive your delivery. If no one is available at your address to take delivery and the Products cannot be posted through your letterbox or left in a safe place, after three failed attempts, We may end the Contract.
Delivery of your order will be complete when We deliver the Products to the address you gave us and the Products will be your responsibility from that time.
You will own the Products once We have received payment in full.
The images of the Products on our site and in our other advertising materials are for illustrative purposes only. Your Products may vary slightly from those images. Although We have made every effort to display and print the colours of the Products accurately, We cannot guarantee that your computer's display of the pictures, or the pictures in our other advertising materials, accurately reflect the colours of the Products that will be delivered to you.
Working Days excludes weekends and Bank Holidays.
If you wish to dispute delivery of your order, you have 19 days starting from the day that the tracking status for you order is updated by the carrier as fulfilled (i.e. updated as delivered to the address set out in the Dispatch Confirmation). We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated delivery costs.



Please notice your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. 
a) your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that We have no control over these charges and We cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. We will not be liable or responsible if you do not pay any such import duties or taxes;
b) you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law; and
c) if you return any Products to us, please ensure that the return parcel is marked clearly with the wording “Return to supplier” or wording having similar meaning or effect.



The price payable for the Products is now mainly shown on our site in RSD. Prices advertised on our site exclude VAT and delivery charges which are payable in addition and shown separately during the checkout process.
We can change the prices on our site at any time without notice, but changes will not affect orders which We have already accepted. However, if the rate of VAT changes after the date of your order, We will adjust the rate of VAT you pay unless you have already paid for the Products in full before the change in VAT takes effect.
We accept three kinds of payment methods: Cash Payment, Credit & Debit Cards Payment and Paypal. For Cash Payment, you can check our Cash on Delivery (COD) page. Please notice that Cash on Delivery is only avaliable in Belgrade, RS. For Credit & Debit Cards Payment, We accept the following cards: Visa, Mastercard, American Express, Maestro, JCB and DinaCard.
You must pay for the Products (including all applicable delivery charges), and We will charge the card you have chosen to use to pay for your order once you reach the final billing page and submit your order. We immediately contact your bank or card issuer for authorisation to take payment from your account. 
If We accept and process your order where there is a pricing error that is obvious and unmistakable and which could reasonably have been recognised by you as a mispricing, We may end the Contract, refund to you any sums you have paid under the Contract and require the return of any Products provided to you.
If you wish to apply a voucher code to your order, you must enter the relevant code during the online checkout process. Only one voucher code can be used per order and additional terms and conditions may apply in respect of each voucher code. We reserve the right to decline to accept any voucher code that is invalid for your order or that has expired.





U ovom poglavlju su definisani svi opšti zahtevi, preporuke i ograničenja koja predstavljaju Standarde koje treba da zadovolji e-commerce prodajno mesto Trgovca prilikom prihvatanja platnih kartica. Primena standarda od strane Trgovca obezbeđuje minimizovanje rizika od finansijskih gubitaka proisteklih iz eventualnih reklamacionih postupaka iniciranih od strane Korisnika platnih kartica zbog nesporazuma oko uslova kupovine između Trgovca i Korisnika.

Izjava o konverziji

Ako su na e-comemerce prodajnom mestu cene izražene i u stranoj valuti (€, $, ...) Trgovac je u obavezi da predoči sledeću izjavu o konverziji (ili sličnu):

‘All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site’.

'Sva plaćanja biće izvršena u lokalnoj valuti Republike Srbije – dinar (RSD).Za
informativni prikaz cena u drugim valutama koristi se srednji kurs Narodne Banke Srbije.Iznos za koji će biti zadužena Vaša platna kartica biće izražen u Vašoj lokalnoj valuti kroz konverziju u istu po kursu koji koriste kartičarske organizacije, a koji nama u trenutku transakcije ne može biti poznat. Kao rezultat ove konverzije postoji mogućnost neznatne razlike od originalne cene navedene na našem sajtu.'

Zaštita poverljivih podataka o transakciji

Trgovac je u obavezi da na e-commerce prodajnom mestu predoči opis načina zaštite poverljivih podataka o transakciji. Prodajno mesto može koristiti sledeću izjavu:
„Prilikom unošenja podataka o platnoj kartici, poverljive informacija se prenose putem javne mreže u zaštićenoj (kriptovanoj) formi upotrebom SSL protokola i PKI sistema, kao trenutno najsavremenije kriptografske tehnologije.

Sigurnost podataka prilikom kupovine, garantuje procesor platnih kartica, Banca Intesa ad Beograd, pa se tako kompletni proces naplate obavlja na stranicama banke. Niti jednog trenutka podaci o platnoj kartici nisu dostupni našem sistemu.“

Povraćaj sredstava

Trgovac je u obavezi da na e-commerce prodajnom mestu predoči jasan i detaljan opis povraćaja sredstava i da u slučaju otkaza narudžbine, povraćaj naplaćenih sredstava Korisniku izvrši isključivo preko VISA, EC/MC, Maestro, Amex i Dina metoda plaćanja, odnosno isključivo na račun platne kartice storniranjem originalne transakcije.

Prodajno mesto može koristiti sledeću izjavu: „U slučaju vraćanja robe i povraćaja sredstava kupcu koji je prethodno platio nekom od platnih kartica, delimično ili u celosti, a bez obzira na razlog vraćanja, [upisati IME_PRODAJNOG_MESTA] je u obavezi da povraćaj vrši isključivo
preko VISA, EC/MC, Maestro, Amex i Dina metoda plaćanja, što znači da će banka na zahtev prodavca obaviti povraćaj sredstava na račun korisnika kartice“.



As an alternative to using your rights of canceling a contract, you may wish to return an item you purchased from us. For further information on returns, please see our Return Policy page



As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!). You’ll need to place another order or return any unwanted items.

Normally, refund is not available if the shipped products are neither faulty nor damaged. Nevertheless, any purchase in bulk, which equals 300 EUR or more purchase in ONE time, is qualified to apply for refund if reasonable reasons or persuasive evidence can be provided. However, please note that We may reduce your refund to reflect any reduction in the value of the Products, if this has been caused by your handling them in a way which would not be permitted in a shop. If We refund you the price paid before We are able to inspect the Products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. Additionally, delivery charge should be reduced from your refund if you submit the request for refund after the productes have been delivered. 



If you are a consumer, We are under a legal duty to supply Products that are in conformity with the Contract. Nothing in these terms and conditions will affect your legal rights in relation to Products that are faulty or defective.
If you consider that any Product We have supplied is faulty or mis-described, please contact our customer service team.You must return such Products to us in accordance with our reasonable instructions and the Returns Policy, and if the Products are faulty or mis-described We will re-send you the qualified one as you request or refund the price of the Products and the cost of delivery to you.



We may end the Contract at any time by writing to you if:
a) you do not make any payment to us when it is due;
b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products; or
c) you do not, within a reasonable time, allow us to deliver the Products to you.



We do not exclude or limit in any way our liability to you where it would be unlawful to do so. If We fail to comply with these terms and conditions, We are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both We and you knew it might happen.
We only supply the Products for domestic and private use. If you use the Products for any commercial, business or resale purpose, We will have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption or loss of business opportunity.



We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act, event, omission or accident beyond our reasonable control.
If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract, We will contact you as soon as reasonably possible to notify you and our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, We will arrange a new delivery date with you after the Event Outside Our Control is over.
You may cancel a Contract affected by an Event Outside Our Control if there is a risk of substantial delay.



All and any Intellectual Property Rights in the Products shall be owned by us or our licensors. All such rights are reserved.



Nothing in these terms and conditions shall affect your rights as a consumer under the applicable law in the jurisdiction where you reside
If We have to contact you, We will do so by writing or telephone, using the contact details you provided to us in your order, unless you have asked us to contact you by any other means. When We refer in these terms and conditions to “writing”, this means e-mail or delivering a physical letter to your physical address
We may change these terms and conditions from time to time. The terms and conditions that apply to your Contract will be those that are displayed on our site when you place your order.
We may transfer our rights and obligations under the Contract to another organisation. We will tell you in writing if this happens and We will ensure that the transfer will not affect your rights under the Contract.
You may only transfer your rights or your obligations under these Terms to another person if We agree in writing.
The Contract is between you and us. No other person shall have any rights to enforce any of its terms.
Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If We fail to insist that you perform any of your obligations under these terms and conditions, or if We do not enforce our rights against you, or if We delay in doing so, that will not mean that We have waived our rights against you and will not mean that you do not have to comply with those obligations. If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.
Please note that these terms and conditions are governed by the law of Serbia, Germany and UK. If you are a consumer, this means a Contract for the purchase of Products and any dispute or claim arising out of or in connection with it will be governed by the laws of the above-mentioned countries, except that if you are not a resident in any of the 3 above-mentioned countries, then the law of the 3 above-mentioned countries shall apply only to the extent that it does not override any mandatory laws of the country in which you have your usual place of residence.
In respect of any dispute or claim relating to a Contract, if you are a consumer you and We both submit to the non-exclusive jurisdiction of the courts of Serbia, Germany and UK, but nothing in this clause shall limit your legal rights to bring actions against us or to require proceedings to take place in the country in which you have your usual place of residence. If you are not a consumer, you and We both submit to the exclusive jurisdiction of the courts of Serbia, Germany and UK.



Questions, comments or requests regarding these terms and conditions or our Products should be addressed to our customer service team. If you have any complaints or suggestions, please also contact our customer service team